Intellectual Property Rights

We are the owner or licensee of all intellectual property rights on our website and in the material published on it. The Works displayed are protected by copyright laws around the world. All such rights are reserved. Any material downloaded from our website can be for personal reference only and must not be modified in any way. It cannot be used for commercial purposes without first obtaining a license from us or our licensors.

Explanation of Copyright

Copyright gives protection to, amongst others, originators of artistic Work, providing them with the right to control the use or commercial exploitation of a Work created by them. This includes rights to authorise or prohibit copying of the Work or its adaption. Works which benefit from copyright protection are laid down by statute and include, “original artistic work”. For artistic Work to be deemed “original” it must have been the result of “independent creative effort”. Consumers in purchasing a Work acquire the title to that Work but do not obtain the right of copyright.

Changes to our Website

We aim to change our website regularly and may change the content at any time.

Prices and Payment

We accept bank transfer and Credit/Debit Card payments. Prices, offers and products are subject to availability and may change. Prices will be charged in EUR. We will list shipping costs as a separate charge on the invoice if not mentioned otherwise (discount coupons, seasonal offers, etc). You must pay us the full price of your order before we will dispatch artwork(s). Fastest way to make the payment is to pay via Credit/Debit Card, this method allows is to receive funds immediatelly after you have made so. Transfer via Bank Transfer may vary from 1-3 working days.

Shipping and Packaging

Online orders of original artworks will be dispatched ASAP and should be with you within 7-15 working days from the placement of your order (received payment) – often much before. We send all pictures via CzechPost Service so that they can be tracked and insured. Insrurance is included in the shipping costs.

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We know, that each picture requires different handling and packaging, we do our best to insure safe delivery.

  1. your picture
  2. protective foam (amount depends from requirments of the picture)
  3. cardboard (amount depends from requirments of the picture)
  4. wrapping paper
  5. shipping details
  6. wrapping foil

Returns, Refunds and Cancellation

We take every care to ensure that your purchase from us reaches you safely.
However, if there is any damage to your order when it arrives, or we have made an error with your order, we will send a replacement piece or provide, a compensation, or a full refund to your account, including postage costs incurred in getting the damaged item back to us . All returns, refunds and cancellations please email to info@art-shopper.eu including reference to the order and documentation of the damage (photos). To help you with your purchase, we attempt to give a clear representation of the products on our website by providing detail images and information about the medium and sizing.

Changing Placed Order

If we haven’t yet shipped the order then it may be possible to amend it. To change your order please email us with your order number and details of the amendment(s) you require. We will reply to your e-mail to confirm if the amendment has been possible. Unfortunately, if your order has been shipped it won’t be possible to amend it

Cancellation

We reserve the right to cancel any order if: one or more of the goods you ordered was listed at an incorrect price due to a typographical error or there is insufficient stock to cover your order. In this case we will notify you by email and will refund any money credited to us from your account within 20 days. We will not be liable to pay any additional compensation for disappointment suffered.

Data Protection

We take a responsible approach to data protection and never pass on your details to third parties, from time to time we may use your details to inform you of exhibitions etc., if you do not wish to receive any communications please indicate this when placing your order. More about Privacy Policy and Data Protection here.

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